Skip to main content

Guilford College is committed to providing students and our community with an exceptional learning environment, and your feedback can help us accomplish this goal. Have you had a recent experience with a College representative, facility, service, or process? We welcome all feedback whether it is a concern, compliment, praise or complaint. 
Please select the appropriate process below to share your feedback or to find more information. 
  • Check the Feedback FAQ for additional information regarding what happens with your feedback.
  • These are not emergency response processes. If there is an immediate risk to health or safety, CALL 911. If an urgent situation arises on campus, call Guilford College Public Safety at 336.316.2909.
  • Enter Facilities work orders here.
  • Enter Information Technology and Services (ITS) tickets by email to its@guilford.edu.

General Feedback and Student Grievances

General Feedback for Guilford College

Anyone can use this General Feedback Form — students, community members, visitors, employees, etc. You have a right to voice your feedback about any experience with Guilford College whether you want to share a concern, compliment, praise, or complaint. Need help with this form? Visit our How To.

Distance / Online Learning Complaint

Guilford College is an approved institution under the National Council for State Authorization Reciprocity Agreements (NC-SARA). This assures that we meet comparable national standards for interstate post-secondary distance education courses and programs across state lines.

Distance / Online Learners with a complaint may share this with Guilford College through the Distance / Online Learning Complaint form. Use your Guilford Network login to access the site and select "Distance / Online Learning Complaint" under the Form Type drop-down menu.

Student Grievance Policy

The Student Grievance Policy outlines the steps a student can take to file a grievance and the steps of the College’s response. Student complaints that do not fall into other categories as shown on this webpage should be addressed through the student grievance policy. If a student complaint submitted through the General Feedback Form constitutes a student grievance, it will follow this policy and process.

Title IX and Equal Opportunity and Bias Incident Reports

Title IX and Equal Opportunity

Members of the College community, guests and visitors have the right to be free from sexual violence and discrimination. Find the Title IX Policy and Grievance Procedures, reporting options, and the Notice of Non-Discrimination in the Title IX and Equal Opportunity information.

Bias Incident Report Form

Community members are encouraged to report various acts of bias or hate witnessed on campus and can do so through this Bias Incident Report Form. Submitted reports are reviewed for response and action by the Bias Incident Team. 

Appeals

Grade Appeals

A student may appeal a grade based on the grounds and process outlined in the Academic Regulations of the College Catalog within 10 business days after the official due date for final grades.

Academic Honor Code Appeals

A student who was found responsible for an academic honor code violation may appeal the outcome within 10 business days by following the process outlined in the Academic Regulations of the College Catalog.

Student Conduct Appeals

A student who was found responsible for a violation of the Student Code of Conduct may appeal the outcome within 48 hours by following the process outlined in the Student Conduct Appeals Process of the Student Handbook.

Housing Decision/Fines Appeals

Students may appeal decisions or fines imposed by Residential Education & Housing within 10 business days by following the guidance on the respective form found on the Res Ed and Housing website under Appeal Forms.

Parking/Traffic Ticket Appeals

On-campus parking and traffic tickets may be appealed through the Department of Public Safety according to campus Parking Regulations.

Title IX/Sexual Misconduct Appeals

A complainant or respondent may appeal the outcome of a Title IX/Sexual Misconduct case within 72 hours of receipt of the written hearing report by following the procedures outlined in the Title IX Policy and Grievance Procedures found in the Title IX and Equal Opportunity information.


Feedback Frequently Asked Questions

Questions about all this? Start with our Feedback FAQs.