Meet the Student Financial Services Team

Shyla Butler

Student Accounts Specialist & Cashier

Red flowers cover blooming azalea bushes in front of King Hall.

Tiana Chamberlain-Archie

Financial Aid Counselor

336.316.2381
tchamberlainarchie@guilford.edu

Hello! I'm so excited to be a part of the Quaker family! Originally from New York, I made the rewarding decision to head south, where I earned my bachelor's degree at Winston-Salem State University. I know firsthand how overwhelming the financial aid process can feel, which is why I'm dedicated to helping students and families navigate it with confidence. I'm thrilled to be a part of this journey with you and look forward to supporting your success every step of the way!"

Tiana Chamberlain-Archie in black in front of a Guilford College banner

Emily Heck '21

Assistant Director of Financial Aid

336.316.2380
hecke@guilford.edu

I am from Duluth, GA, which is just outside of the Atlanta area. I am a 2021 graduate of Guilford, majoring in Mathematics with two Art focused minors in Photography and Art History. I was also a tour guide for Admissions, a sports photographer for Athletics, and an Orientation Leader! I am very thankful for all of the meaningful connections I’ve gotten to make over the years, and still continue to make, with the wonderful members of the Guilford community. In addition to Guilford, I love ice cream and books, so if you ever want to talk desserts or book recommendations, swing by the office to say hey!

Emily Heck stands outside of New Garden Hall wearing a black tshirt.

W. Heather Hollandsworth, Ed.D, FAAC

Director of Financial Aid

336.316.2410
whollandsworth@guilford.edu

It is so exciting to be a part of the Quaker community! I have worked in Financial Aid for over 22 years and am committed to helping students achieve their educational goals. I received my Bachelor's degree from Ferrum College, a Master's from Hollins University and my Doctorate from Marymount University. I have also received a Certified Financial Aid Administrator designation through the National Association of Student Financial Aid Administrators (NASFAA). I look forward to helping students and families navigate the ever changing world of financial aid!

Heather Hollandsworth in black, standing in front of a Magnolia tree on campus

Kristen Hooks

Student Accounts Specialist & Cashier

336.316.2103
shooks@guilford.edu

A tree blooms with pink flowers in the spring beside of Duke Hall.

Lori Skeets '10

Enrollment Data Analyst

"I am 2010 alumna of Guilford College. I embraced all Guilford has to offer. I enjoyed the diversity of the student body and all of the amazing thoughts and conversations that came out the classroom experience. I am the mother of one child who is the love of my life. My hobbies are gaming, photography and amateur website building. As for the work I do for Guilford, I am a Data Analyst for the Office of Financial Aid. I manage all things technical and data-related. I bring in the FAFSA and loans information that allow our department to award aid to our students."