She spent the Spring semester as an intern at Walt Disney World in Orlando! A sophomore from Hellertown, PA, Shannon is a Business Administration major with a minor in Human Resources and Sport Marketing. As a member of the Disney College Program, she takes major-specific courses led by professionals working in the wonderful world of Disney.
For example, her Corporate Communications course is taught by a Disney cast member who was involved in the start-up operations for Disneyland Paris. As part of the program, Shannon works on the property, serving as a lifeguard at Animal Kingdom. It may sound like a dream, but the process of landing the internship is anything but easy. A resume, letter of interest, guest relations test, and extensive phone interview session – complete with scenario tests – are required to be considered for the position. It takes a lot to get in, but there’s much to take away from Disney College.
“I was afraid that lifeguarding would have nothing to do with what I'm studying. Now that I'm enrolled in these courses, I understand how essential guest relation and communication skills are in my role and beyond.”