Counseling Center

The Counseling Center is a confidential place providing traditional students with opportunities for personal growth and exploration in a safe and caring environment. Here students can receive psychological consultation, short-term counseling, group sessions and information on a variety of issues. The center’s staff is committed to helping students navigate the transitions and challenges of college life, including relationship concerns, feelings of anxiety or depression, alcohol or drug issues, issues with food and body image and academic and social pressures, as well as other concerns.

Our services are confidential and offered at no cost to students. All communications between a client and a counselor, including the decision to seek counseling, are confidential to the full extent provided by law and are not released outside the Counseling Center without a voluntarily signed consent, except in cases of immediate danger to self or others. Our staff is committed to meeting the needs of people of diverse racial, ethnic and national backgrounds, gender, sexual orientations, mental and physical abilities, religious/spiritual beliefs and socioeconomic backgrounds as well as other types of diversity. 

Entering students who have had mental health concerns in the recent past, or are currently in mental health treatment, are encouraged to plan early for a healthy transition to college by working with your mental health professional. If you know that your need is for weekly psychotherapy throughout the year, we are happy to help you find a resource in the community; however, another option would be to work with a therapist at the Counseling Center through the transition and then decide whether to pursue further treatment. If you are currently taking medication, please work with your doctor to arrange for refills. You are urged to continue taking your prescribed medication during the college transition and to discuss planned changes with your doctor or a center staff member in advance.

Sometimes parents have a difficult time knowing how to help students successfully transition to college life. The director is glad to consult with parents to help them decide how to best navigate this change.

Services Offered and What to Expect

The college years are an exciting, but sometimes stressful time. Many students encounter problems that are not easily resolvable or their usual ways of handling problems aren't working well for some reason. They may have found, for example, that talking to friends or relatives about their concerns is impossible or unsatisfying. Some common concerns confronting students include anxiety/stress, low self confidence, relationship difficulties, self-defeating behaviors, academic problems, sexual identity concerns and decision- making dilemmas. Guilford’s Counseling Center can provide assistance. Counseling is a chance to talk over what is on your mind with a trained and objective professional. S/he can help you learn new skills and ways of looking at situations so that you will be more capable of solving problems on your own.

To make an appointment, first call Susan at 336.316.2163. You may be asked to schedule a brief telephone screening prior to your initial visit. The screening will last about 15 minutes or less, and will consist of some brief questions to help us determine how best meet your counseling goals. Following your screening, you will be scheduled for an initial visit with a counselor. At your initial visit to the Counseling Center, you will meet your counselor, complete initial paperwork and have an opportunity to share your story. Returning students who have already been seen by the Counseling Center may call to schedule an appointment with the counselor they have worked with in the past. The Counseling Center serves traditional students only. CCE/Adult students should contact the CCE counselor at 336.316.2442.

If you feel uncertain about whether counseling is for you, we hope you will make an appointment for an introductory meeting and discuss your reservations with a counselor. There is no obligation to continue if you do start. When you meet with your counselor, you will talk about what you are hoping for, in terms of treatment and what the therapist thinks is needed. Often concerns can be addressed in relatively short-term counseling; however, the length of your particular counseling will depend on many factors. You and your counselor will decide together what is right for you. You will always have the option to discontinue your treatment, even if the counselor recommends more sessions. If you decide that you want more sessions than the center can offer, we will help you to find a resource in the community. 

Below is a list of commonly shared reasons why a student might want to make use of the Counseling Center:

  • Counselors are non-judgmental, objective, professional, experienced helpers
  • Counselors try to make you comfortable in talking - they understand and help with your initial anxiety
  • Counseling involves the concerns and problems of normal students
  • Lots of students are using the Counseling Center
  • Initiating counseling and remaining in counseling is voluntary
  • All counseling is confidential. No information is released to anyone without written consent (with rare exceptions based on imminent danger) 

Information for Parents, Friends, Faculty and Concerned Students

General Signs of Distress

Parents, friends, faculty and staff are often the first to notice signs of distress in students’ lives. The following signs may indicate that a student is in distress and in need of help:

  • Significant change in appearance (including hygiene, weight gain/loss), personality, attitude, mood or behavior 
  • Impairment in academic, social and/or job performance and functioning
  • Change in sleep (oversleeping or insomnia)
  • Change in appetite (eating too much or very little)
  • Social withdrawal/isolation
  • Irritability
  • Increase in or frequent use of substance (alcohol and/or other drugs)
  • Problems with concentration, energy and/or motivation
  • Odd/bizarre speech or reasoning
  • Aggressive, violent behavior or threats
  • Attention-getting behavior
  • Talk of/fascination with death or dying
  • Feelings of hopelessness, helplessness, worthlessness, purposelessness
  • Direct/indirect threats of harm to help

How to Help

If it doesn’t appear to be an emergency…

  • Share your concerns with the student and encourage him or her to make an appointment
  • You can also offer to help the student make the appointment
  • Call or email the Director of the Counseling Center to let them know about your concerns
  • Reach out to RAs and Community Directors to inform them of your concern and/or encourage the student to reach out to them also

If you are concerned about the student’s immediate safety, you can contact the Counseling Center during business hours, or contact Public Safety at 336.316.2911 after hours. They will be able to connect you with the appropriate on-call staff.

In a critical situation, you should call 911 and notify Public Safety at 336.316.2911.

If you’re concerned about your student’s psychological well-being and are unsure how to proceed, we are available to consult with you about the wisest way to handle your particular situation. Please know that you are welcome to call us at 336.316.2163 or to email Gaither Terrell. If there is a concern about the imminent safety of your student, we can take immediate action. In an after-hours mental health emergency, please call Public Safety at 336.316.2911. 


Hours & Location

We are open 9 a.m. to 5 p.m. Monday-Friday for appointments or for emergencies. The center is located at 1203 Rachel Carson Court. If you are experiencing a psychological crisis and the center is closed, please contact Guilford’s Public Safety office at 336.316.2911; they will assess your needs and contact the staff member on duty.

Contact Us

1203 Rachel Carson Court 
Greensboro, NC 27410
336.316.2163 or 336.316.2143

Additional Topics

Counseling Center Staff