Billing and Payment
Guilford College student billing has gone green! Beginning with our fall 2013 student billing, we are no longer mailing paper invoices. Through our partnership with Higher One, we now bill Guilford students electronically through a secure Internet portal. Electronic invoices are provided through this portal, and up-to-date student balances are available 24/7 at this site. Students wishing to make online billing data available to their parent(s) or other users may authorize such access by setting up a “Parent PIN” through this Internet portal. Current invoices are available online beginning approximately one month prior to the payment due date.
Students and parents can also process electronic payments for all enrollment-related charges, and our online portal allows families needing deferred payment options to easily set up monthly payment plans. Enhanced refund options have also been introduced to provide more timely refunds to our students.
To view your current account information, to make a payment, or to enroll in a payment plan:
Log into BannerWeb
Select “Student Records”
Select “Account Summary by Term”
Select “Make a Payment” (located at the bottom of the screen)
If a student chooses to create a Parent PIN number, parents or other authorized users can make payments by visiting the following site: https://commerce.cashnet.com/guilfordpay
For more information about our online billing and payment process, click the following button:
Incomplete Financial Aid
Students may have been awarded financial aid from Guilford College that does not yet appear on their online invoice. In addition, financial aid awards may change based on revised award notifications received from the Student Financial Aid Office. Students should account for all such pending financial aid and adjust accordingly when making payments on their account. Adjustments should NOT be made for WORK-STUDY AWARDS as these funds are paid directly to the student when earned through a campus job.
Outside Scholarships and Loans
A student awarded outside scholarships and/or loans must provide a confirmation letter indicating the source of such funds and the estimated payment date. Upon receipt of this letter by the College, the student’s account will be credited for the related scholarship or loan. Payment adjustments should be made for any such financial aid not yet posted to the student’s invoice. However, if the College has not received payment of this external financial aid by the end of the semester, the student will be required to make such additional payments.
Methods of Payment
The College provides students the convenience of using credit or debit cards to pay tuition, fees, and other enrollment-related costs. However, the fees paid to financial institutions for accepting credit and debit card payments have cost Guilford College about $150,000 annually. We understand why families might choose such payment methods, but we believe these funds are best spent supporting our educational mission. The changes summarized below are necessary to continue accepting credit and debit card payments, and these changes have been implemented effective July 1, 2013.
Payments of tuition, fees, room and board, and other enrollment-related charges made with VISA, MasterCard, Discover, or American Express cards will be assessed a non-refundable 2.75% convenience fee.
Families wishing to avoid convenience fee charges are encouraged to use online checks, ACH payments, wire transfers, personal checks, or other available payment options.
Credit or debit card payments for tuition, fees, room and board, and other enrollment-related charges are now only accepted through our online payment portal. Credit or debit card payments cannot be accepted over the telephone.
The only forms of payment accepted in the Student Financial Services (SFS) office for paying tuition and other enrollment-related charges are cash, check or money order. Online access is provided to SFS visitors wishing to make payments through our internet payment portal.
Payment can be made using My Payment Plan (MPP), our interest-free monthly payment plan with an enrollment fee of $35. If you wish to enroll in this automatic payment plan, log into your CASHNet account and select “Click here to enroll in a payment plan for the current term”.
MPP plans do not rollover from semester to semester, and students are must re-enroll in a new payment plan each semester. For more information, please refer to the Truth in Lending Act disclosures, terms and conditions of your tuition payment plan.
Accounts may be settled with financial aid funds. Please contact the Student Financial Services Office at (336)-316-2176 or (336) 316-2354 for more information.
Please note that the payment deadline for the fall 2013 semester is August 1st.
ONCE REGISTERED, YOU ARE OFFICIALLY ENROLLED AT GUILFORD COLLEGE AND FINANCIALLY RESPONSIBLE FOR CHARGES. IF YOU DECIDE NOT TO ATTEND CLASSES, YOU MUST NOTIFY THE CENTER FOR CONTINUING EDUCATION OFFICE TO OFFICIALLY WITHDRAW.
An accounts receivable hold is placed on a student’s account when the amount billed becomes past due. A student’s account becomes past due after the first day of classes at the beginning of each semester. All charges incurred subsequent to the first day of classes must be paid in full immediately.
Reimbursements of credit balances from loan disbursements or overpayments will be provided by the College through one of the following enhanced refund options:
Higher One Account – Students needing banking services and desiring the fastest possible refund may decide to select this option, a full service internet checking account with Higher One. This account includes a OneAccount card that can be used to make fee-free withdrawals from the HigherOne ATM located in Hendricks Hall. If the student selects this option, any refunds due the student will be electronically deposited into the account the same business day that Guilford College transmits the refund record to Higher One.
ACH Deposits to Existing Accounts – If this option is selected, any refunds due will be electronically deposited into the bank account identified by the student within 2 to 3 business days of Guilford transmitting the refund record to Higher One.
Paper Checks – Under this option, any refunds due will result in a paper check being mailed to the student within 5 to 7 days of Guilford transmitting the refund record to Higher One.
For more information about our enhanced refund process, please click the following link:
To the extent funds paid to Guilford College on behalf of the student exceed the total amount of tuition, fees and other expenses due from the student, Guilford College will refund such excess payments (excluding non-refundable financial aid) directly to the student, regardless of whether such funds were paid by the student, the student’s parents or any other third party. Guilford College assumes no responsibility for remitting such excess payments to anyone other than the student. Reimbursement for students with refundable credit balances as of August 31 for the fall semester and as of January 31 for the spring semester will be processed immediately after the last day to drop a regular/intensive class without a grade.
A student may change registration and add courses through the end of the drop/add period, which is defined as one week and one class day after the first official day of classes in each session. Students making changes during the drop/add period will have their charges reassessed. CCE students who remain enrolled at Guilford for at least four credit hours may obtain a full refund for regular, intensive or Fast Track courses dropped through the last day to add such courses. No adjustments or refunds are made after this day. Any course changes must be completed in the CCE office or the Registrar’s office. As a result of such changes, financial aid awards that require half-time or full-time enrollment for the term will be canceled in accordance with state and/or federal requirements.
Withdrawal from Guilford is official only after a Withdrawal Form is completed and submitted to the registrar by the Center for Continuing Education. A request to the registrar for an academic transcript shall not be considered a notice of withdrawal from the college. If withdrawal occurs prior to the first day of classes, 100 percent of all tuition and fees are refunded. After the first day of classes, the refund is based on U.S. Department of Education requirements. A refund schedule can be obtained from the Office of Student Financial Services.
Any non-attending student who fails to submit a cancel/withdrawal form before the first day of class will be charged a $300 late fee and could be responsible for charges up to full tuition and fees; charges are based on the date the form is received by CCE.
|Date of Withdrawal||Adjustment Percentage|
|First day of class through end of Drop/Add period||90%|
|1-7 days beyond end of Drop/Add period||75%|
|8-14 days beyond end of Drop/Add period||50%|
|15-21 days beyond end of Drop/Add period||25%|
|22 or more days beyond end of Drop/Add period||No Adjustment|
Students should be aware that withdrawal from classes may result in the loss of some types of financial aid awards, including eligibility for the North Carolina Need-Based Scholarship. For withdrawing students who are receiving federal financial aid through Guilford College, the aid adjustment is dictated by federal regulations.
Reimbursement of credit balances from over payments will be made within 10 days from the day the credit is created. To the extent that funds paid to Guilford College on behalf of a student exceed the total amount of tuition, fees and other expenses due from the student, Guilford College will reimburse such excess payments (excluding any non-refundable financial aid) directly to the student, regardless of whether funds were paid by the student or any other third party. Guilford College assumes no responsibility for remitting such excess payments to any person other than the student.
Federal tax legislation created two tax credits, the American Opportunity Credit and the Lifetime Learning Tax Credit. Due to this legislation, Guilford College is required by the IRS to issue a 1098-T Form by January 31 to students with transactions during the calendar year. The 1098-T Form will report any eligible tuition and fees billed, and qualified scholarships and/or grants credited during the calendar year.
If you have any questions or concerns about the amounts reported, please contact Student Financial Services at firstname.lastname@example.org or (336) 316-2176. Remember, Guilford College cannot offer any tax advice or assistance. Please direct any tax questions to the IRS at (800) 829-1040 or visit www.irs.gov.
Student Activity Fee
Student Activity Fee is charged to all students and administered by the CCE Student Government Association to cover the budget of activities, special events and publications. It also pays for use of the Learning Commons and Career Development Center.
Motor Vehicle Registration Fee is automatically charged to all student accounts at the beginning of the academic year. If parking is not desired, students must notify the Office of Student Accounts to have this registration fee waived. The Vehicle Registration Waiver Form must be completed to request this waiver.
Returned Check Charge
Returned checks are re-deposited one time unless we are notified otherwise. A handling fee will be charged to the student’s account each time a check is returned due to insufficient funds or for other reasons. This policy applies to all checks written to Guilford College.
Guilford College offers a student health insurance policy underwritten by UnitedHealthcare Insurance Company and administered by UnitedHealthcare StudentResources. We believe this policy provides appropriate coverage in the Greensboro area for students needing health insurance. This voluntary plan is available to CCE students registered for at least four (4) credits each semester. This insurance plan covers the 2013-2014 academic year, starting August 6, 2013 and ending August 5, 2014. If a student withdraws during the first 31 days of the semester, the insurance plan will be canceled effective the date of withdrawal. The total cost for the academic year is $1,600. If you wish to participate in this student health insurance plan, complete the enclosed enrollment form and return it to the Student Financial Services Office in the basement of New Garden Hall. You may also mail the form to the following address: Guilford College, Student Financial Services Office, 5800 West Friendly Avenue, Greensboro, NC 27410.
UnitedHealthcare will mail the student health insurance brochure and all related information and materials directly to your home address as listed. During the enrollment period, please do not return any materials or forms to UnitedHealthcare. Return them to Guilford College.
Athletic insurance is also required of all students participating in intercollegiate athletics Enrollment in the student health insurance plan must be updated each fall semester. If you have any questions about this insurance plan, please contact Karen Lesch at 800-237-0903 (ext 6253) or email@example.com.