Billing and Payment
Billing Information
Semester invoices are mailed approximately one month prior to the payment due date. Invoices are sent to students at their permanent residence mailing address and the second billing address where applicable. If any student wishes to have a student invoice sent to a third party, it is the responsibility of the student to forward the invoice to that address.
Subsequent bills will be sent during the first week of September, October and November for fall and during the first week of February, March and April for spring. Mid-semester bills will only be sent to those students with a balance due. You can query the status of your account through Banner Web. Login to BannerWeb, Student and Financial Aid, Student Records and select either Account Summary or Account Summary by Term. In the event that there is a need for a copy of the statement of your account, you can request one from the Office of Student Financial Services. An updated statement will be mailed to you.
E-Payments
Beginning in March 2013, our students will be billed through a new secure internet portal.
For more information about the new electronic billing and payment process, click the following link:
For enhanced refund process information, click the following link:
Accounts Receivable Holds
An accounts receivable hold is placed on a student’s account when the amount billed becomes past due. A student’s account becomes past due after the first day of classes at the beginning of each semester. All charges incurred subsequent to the first day of classes must be paid in full immediately.
Refunds
Registration at Guilford College is considered a contract binding the student for charges for the entire semester. We make plans regarding teaching faculty based on student registrations. It is the policy of Guilford College to give partial refunds according to a refund schedule when students officially withdraw from Guilford College. A “refund” is defined as a reduction in assessed charges. Cash reimbursements are only available to students with credit balances on their accounts.
Tuition Adjustments
A student may change registration and add courses through the end of the drop/add period, which is defined as one week and one class day after the first official day of classes in each session. Students making changes during the drop/add period will have their charges reassessed. CCE students who remain enrolled at Guilford for at least four credit hours may obtain a full refund for regular, intensive or Fast Track courses dropped through the last day to add such courses. No adjustments or refunds are made after this day. Any course changes must be completed in the CCE office or the Registrar’s office. As a result of such changes, financial aid awards that require half-time or full-time enrollment for the term will be canceled in accordance with state and/or federal requirements.
Withdrawal from the College
Withdrawal from Guilford is official only after a Withdrawal Form is completed and submitted to the registrar by the Center for Continuing Education. A request to the registrar for an academic transcript shall not be considered a notice of withdrawal from the college. If withdrawal occurs prior to the first day of classes, 100 percent of all tuition and fees are refunded. After the first day of classes, the refund is based on U.S. Department of Education requirements. A refund schedule can be obtained from the Office of Student Financial
Services.
Any non-attending student who fails to submit a cancel/withdrawal form before the first day of class will be charged a $300 late fee and could be responsible for charges up to full tuition and fees; charges are based on the date the form is received by CCE.
| Date of Withdrawal | Adjustment Percentage |
|---|---|
| First day of class through end of Drop/Add period | 90% |
| 1-7 days beyond end of Drop/Add period | 75% |
| 8-14 days beyond end of Drop/Add period | 50% |
| 15-21 days beyond end of Drop/Add period | 25% |
| 22 or more days beyond end of Drop/Add period | No Adjustment |
Students should be aware that withdrawal from classes may result in the loss of some types of financial aid awards, including eligibility for the North Carolina Legislative Tuition Grant. For withdrawing students who are receiving federal financial aid through Guilford College, the aid adjustment is dictated by federal regulations.
Reimbursement of Credit Balances
Reimbursement of credit balances from over payments will be made within 10 days from the day the credit is created. To the extent that funds paid to Guilford College on behalf of a student exceed the total amount of tuition, fees and other expenses due from the student, Guilford College will reimburse such excess payments (excluding any non-refundable financial aid) directly to the student, regardless of whether funds were paid by the student or any other third party. Guilford College assumes no responsibility for remitting such excess payments to any person other than the student.
Explanation of Fees
Student Activity Fee
Student Activity Fee is charged to all students and administered by the CCE Student Government Association to cover the budget of activities, special events and publications. It also pays for use of the Learning Commons and Career Development Center.
Motor Vehicle Registration Fee
Motor Vehicle Registration Fee is automatically charged to all student accounts at the beginning of the school year. If parking is not desired, students must notify the Office of Student Accounts to waive the registration fee. A Vehicle Registration Waiver Form will accompany the first bill for the semester.
Returned Check Charge
Returned checks will be re-deposited one time unless we are notified otherwise. A $25 handling charge will be added to the student’s account each time a check is returned because of insufficient funds or other reasons. This is applicable to all checks written to Guilford College.
Tax Implications
The Tax Reform Act of 1997 created two tax credits, the Hope Scholarship Tax Credit and the Lifetime Learning Tax Credit. Due to this legislation, Guilford College is required by the IRS to issue a 1098-T Form by January 31 to students with transactions during the calendar year. The 1098-T Form will report any eligible tuition and fees billed, and qualified scholarships and/or grants credited during the calendar year.
If you have any questions or concerns about the amounts reported, please contact Student Financial Services at sfs@guilford.edu or (336) 316-2176. Remember, Guilford College cannot offer any tax advice or assistance. Please direct any tax questions to the IRS at (800) 829-1040 or visit www.irs.gov.
Payment Information
Payment in full is due by August 1 for the fall semester and January 2 for the spring semester.
Methods of Payment
- Payment can be made by cash, check, cashier’s check or money order. Please make checks payable to Guilford College and send them, along with your bill, to the address below. Please mail payment in sufficient time to be received by the due date.
- Payment in full can be made by credit card, subject to confirmation, by VISA, MasterCard, Discover or American Express. Please complete the Credit Card Authorization Form before remitting payment by credit card.
- Payment can be made using Academic Management Services (AMS) TuitionPay-Monthly Payment Plan. This 10-month installment, interest-free monthly payment plan begins June 5 for the academic year. There is an $80 annual enrollment fee that includes tuition protection coverage (TPC). If you want to use the AMS program, you may contact them toll-free at (866) TUITION (884-8466) or (800) 635-0120 or visit http://www.tuitionpay.com.
- Accounts may be settled with financial aid funds. Please contact Student Financial Services at (336) 316-2176 or (336) 316-2354 for more information.
Please send all payments to:





