Guilford College student billing has gone green! Beginning with our fall 2013 student billing, we are no longer mailing paper invoices. Through our partnership with Higher One, we now bill Guilford students electronically through a secure internet portal. Electronic invoices are provided through this portal, and up-to-date student balances are available 24/7 at this site. Students wishing to make online billing data available to their parent(s) may authorize such access by setting up a “Parent PIN” through this internet portal. Current invoices are available online beginning approximately one month prior to the payment due date.
Students and parents can also process electronic payments for all enrollment-related charges, and our online portal allows families needing deferred payment options to easily set up monthly payment plans. Enhanced refund options have also been introduced to provide more timely refunds to our students.
To view your current account information, to make a payment, or to enroll in a payment plan:
- Log into Banner Web
- Select “Student”
- Select “Student Records”
- Select “Account Summary by Term”
- Select “Make a Payment” (located at the bottom of the screen)
For more information about our online billing and payment process, click the following button:
Online invoices will be available on July 1 and should be settled in full by August 1.
A late fee of $250 will be charged for balances remaining outstanding after the first day of classes. If the balance has not been settled in full by August 1 for the fall semester and by December 23 for the spring semester, a temporary hold will be placed on the student’s account. The student will then be notified of potential administrative withdrawal unless the balance is immediately settled. Withdrawal will occur approximately one week after the date of such notification, and will involve the cancellation of class registration and room and board assignments.
Students administratively withdrawn for non-payment will be charged a $450 readmission processing fee. This fee and the full balance due must be paid before the student can be considered for readmission. All administratively withdrawn students must apply for readmission after settling their outstanding balances. Please submit the Application for Readmission form online.
When accepted for readmission, the student’s e-mail account and ID card will be reactivated. The readmitted student must then contact their academic advisor or Barb Boyette to add classes.
For billing and financial aid related questions, please contact the Student Financial Services Office at (336) 316-2176 or (336) 316-2354.
For enrollment related questions, contact:
Assistant to the Dean of Admission and Financial Aid
Office of Admission
5800 W. Friendly Ave
Greensboro, NC 27410
Explanation of Fees
- Student Activity Fee is charged to all full-time students to fund the student organizations in which all students may participate or from which they receive benefits.
- Escrow Deposit is a $400 payment required of all new students prior to their enrollment. Upon graduation or withdrawal from Guilford College, this deposit is fully refunded minus any outstanding charges.
- Orientation Fee is a one-time charge for all first-year and transfer students to provide funding for Guilford orientation, alcohol education, meals and small group sessions.
- Tuition Overload Charge is a charge for each credit hour the student’s course load exceeds 18 credit hours. This does not include special course fees. This overload charge is adjusted for extra credit hours for private music lessons or to students on the Dean’s List for the previous three semesters.
- Injury and Sickness Insurance is the current premium for a basic student insurance policy featuring a $100 deductible and $500,000 maximum coverage per injury or sickness. Details of this policy are subject to change annually. If this insurance coverage is not desired, students or parents must complete the online insurance waiver process with UnitedHealthcare before September 30. The charge for student health insurance will remain on the student’s account if this insurance waiver petition is denied. Contact the UnitedHealthcare Insurance Company at (800) 237-0903 or email SCraven@uhcsr.com for more information.
International students attending Guilford College full time are required to carry for the duration of the academic year a basic sickness and accident/major medical coverage provided by a US based insurance carrier. Students not wishing to accept Guilford’s insurance must present prior to check-in appropriate evidence of coverage with a US based insurance carrier.
Athletic insurance is also required of all students participating in intercollegiate athletics.
Electronic Waiver Process
All student accounts are billed for the current student insurance premium. If this insurance coverage is not desired, please access https://studentcenter.uhcsr.com and select “Guilford” to initiate the online waiver process. This electronic waiver petition process must be completed and approved by August 31st for the insurance premium charge to be removed from the student’s account.
- Motor Vehicle Registration Fee is automatically charged to all student accounts at the beginning of the academic year. If parking is not desired, students must notify the Office of Student Accounts to have this registration fee waived. The Motor Vehicle Registration Waiver Form must be completed to request this waiver.
- Returned Check Charge. Returned checks are re-deposited one time unless we are notified otherwise. A handling fee will be charged to the student’s account each time a check is returned due to insufficient funds or for other reasons. This policy applies to all checks written to Guilford College.
- Room and Board. Guilford College is primarily a residential campus and unmarried students are required to live on campus and eat in the College dining facilities. Local students may apply to live at home with their parents or guardians by completing the Off Campus Application and submitting this request to the Office for Campus Life. Students not approved to live off-campus who have not completed a housing application will be assigned campus housing and required to pay all related charges.
Incomplete Financial Aid
Students may have been awarded financial aid from Guilford College that does not yet appear on their online invoice. In addition, financial aid awards may change based on revised award notifications received from the Student Financial Aid Office. Students and parents should account for all such pending financial aid and adjust accordingly when making payments on their account. Adjustments should NOT be made for WORK-STUDY AWARDS as these funds are paid directly to the student when earned through a campus job.
Outside Scholarships and Loans
A student awarded outside scholarships and/or loans must provide a confirmation letter indicating the source of such funds and the estimated payment date. Upon receipt of this letter by the College, the student’s account will be credited for the related scholarship or loan. Payment adjustments should be made for any such financial aid not yet posted to the student’s invoice. However, if the College has not received payment of this external financial aid by the end of the semester, the student will be required to make such additional payments.
Reimbursements of credit balances from loan disbursements or overpayments will be provided by the College through one of the following enhanced refund options:
- Higher One Checking Account – Students needing banking services and desiring the fastest possible refund may decide to select this option, a full service internet checking account with Higher One. If the student selects this option, any refunds due the student will be electronically deposited into the account the same business day that Guilford College transmits the refund record to Higher One.
- ACH Deposits to Existing Accounts – If this option is selected, any refunds due will be electronically deposited into the bank account identified by the student within 2 to 3 business days of Guilford transmitting the refund record to Higher One.
- Paper Checks – Under this option, any refunds due will result in a paper check being mailed to the student within 5 to 7 days of Guilford transmitting the refund record to Higher One.
To the extent funds paid to Guilford College on behalf of the student exceed the total amount of tuition, fees and other expenses due from the student, Guilford College will refund such excess payments (excluding non-refundable financial aid) directly to the student, regardless of whether such funds were paid by the student, the student’s parents or any other third party. Guilford College assumes no responsibility for remitting such excess payments to anyone other than the student. Reimbursement for students with refundable credit balances as of August 31 for the fall semester and as of January 31 for the spring semester will be processed immediately after the last day to drop a regular/intensive class without a grade.
Subject to the approval of their advisor, students may add or drop courses during the first week of class. For students reducing their course load to less than 12 credit hours through the last day to drop classes without a grade, their student account will be adjusted such that they will be billed per credit hour. If this credit hour reduction results in the student no longer being eligible for financial aid requiring half-time or full-time enrollment for the term, the applicable financial aid will be reduced or canceled in accordance with state and/or federal requirements. Students registered for more than 18 credits are billed for extra-credit overload. If such a student drops classes to reduce the total credits to 18 or less on or before the last day to drop classes without a grade, then a 100% adjustment of the extra-credit charges will be processed. However, no adjustment of charges will be made after the last day to drop classes without a grade. Adjustments are determined based on the date the withdrawal/drop form is received in the Registrar’s Office. All course changes must be completed in the Registrar’s Office.
Withdrawal from the College
Students who completely withdraw from the College may be eligible to receive a partial refund of tuition, room and board. All refunds are paid to the student. If the withdrawal results in the student no longer being eligible for financial aid requiring half-time or full-time enrollment for the term, the applicable financial aid will be reduced or canceled in accordance with state and/or federal requirements. A refund schedule for complete withdrawal may be obtained from the Student Financial Services Office located in the basement of New Garden Hall. Withdrawal petition forms must be obtained from and returned to the Office for Campus Life. A request to the Registrar’s Office for a transcript of credits is NOT considered a notice of withdrawal from the College and is also NOT considered a cancellation of room and/or board reservations.