Where to Go? Whom to Call?

In a complex organization like Guilford College, people are regularly seeking guidance. Students, employees, alumni and other friends of the college need assistance with a variety of directional questions. Remember the theme song for the 1980s hit movie Ghostbusters? "Who ya gonna call?" Well, here's a listing of subjects for which people often have questions, assembled with campus-wide input. Positions and contacts responsible for the subjects are offered.

A college organizational chart is available for reference.

Would you like to suggest additional entries that would be helpful to the broad range of college constituents? If so, e-mail Ty Buckner at rbuckner@guilford.edu.

To search for a keyword or phrase, press 'Ctrl F'

Subject	Position	Contact	Phone
Address of Former Employee	Director of Human Resources and Payroll	Fred Devine	ext. 2134
Admission
CCE	Dean for Continuing Education	Rita Serotkin	ext. 2211
Traditional	Vice President for Enrollment Services	Randy Doss	ext. 2124
Adult Degree Programs	Dean for Continuing Education	Rita Serotkin	ext. 2211
Alternative Learning/Learning Differences	Disability Services Coordinator	Kim Garner	ext. 2451
Alumni Association Membership/Benefits	Associate Vice President of Alumni Relations	Jerry Harrelson	ext. 2333
Alumni Relations Questions/ Information Update	Assistant to the Director of Alumni Relations	Kimberly Kennedy	ext. 2321
Archives	Friends Historical Collection Librarian/College Archivist	Gwen Erickson	ext. 2264
Art Collection	Director and Curator of Art Gallery	Terry Hammond	ext. 2438
Athletics Information and Media Relations	Sports Information Director/Assistant Director of Athletics	Dave Walters	ext. 2107
Athletics Injuries	Head Athletic Trainer	Gary Rizza	ext. 2153
Athletics Operations	Athletic Director/Head Men's Basketball Coach	Tom Palombo	ext. 2190
Beacon (Weekly E-mail Newsletter)	Assistant to the Director of the Center for Principled Problem Solving and Faculty Secretary	Virginia Ferguson	ext. 2268
Board of Trustees Roster	Executive Assistant to the President	Joyce Eaton	ext. 2146
Bryan Series and Other Speaker Events	Associate Vice President of Communications and Marketing	Ty Buckner	ext. 2248
Campus Ministry	Director of the Friends Center/Campus Ministry Coordinator	Max Carter	ext. 2445
Campus Visit by Prospective Student and Family	Coordinator of Visitor Services	Margie Shields	ext. 2100
Career Development	Assistant Dean for Career and Community Learning	Irene Harrington	ext. 2313
Change of Name or Address
Student	Registrar's Office		ext. 2121 2174 2102
Parent	Research Assistant/Data Specialist	Karen Martin	ext. 2849
Class Rings/Apparel	Bookstore Manager		ext. 2156
Clubs and Student Organizations	Director of Student Leadership and Engagement	Erin K. Fox	ext. 2388
College Committees, Student Participation in
CCE	President of CCE SGA	Jessica Butler	ext. 2307
Traditional	President of Community Senate	Nancy Klosteriditishous	ext. 2310
College Data	Director of Institutional Research and Assessment	Owen Kent Grumbles	ext. 2499
College Holidays and Breaks	Registrar	Norma Middleton	ext. 2151
College Seal and Other Marks	Associate Director of Communications and Marketing	Michael Crouch	ext. 2168
College's Response to Local or National Event	Associate Vice President of Communications and Marketing	Ty Buckner	ext. 2248
Commencement (May) and Receptions (July/December)	Vice President for Student Affairs and Dean of Students	Aaron Fetrow	ext. 2133
Community Volunteers	Director of Community Learning	James Shields	ext. 2447
Student Health	Director of Student Health	Helen Rice	ext. 2194
Course Complaint	Department Chair
Course Schedule and Registration (after First Year)	Academic Adviser
Declaring a Major (after First Year)	Academic Adviser
Delivery of Package to a Student	Mailroom Manager	Lynn Van Horn	ext. 2122
Diploma, Replacement	Registrar's Office		ext. 2121 2174 2102
Directory Information for Student, Staff, Faculty, Department	Operator, Campus		ext. 0 or 2000
Disability Disclosure and Accommodations	Disability Services Coordinator	Kim Garner	ext. 2451
Distribution of Publication to College Community by Off-campus Organization	Mailroom Manager	Lynn Van Horn	ext. 2122
Dropping and Adding Courses (after First Year)	Academic Adviser
Early College at Guilford	Principal	Bobby Ann Hayes	ext. 2859
Early College at Guilford (2)	Early College Liaison	Gail Webster	ext. 2486
Early/Late Stay in Residence Hall	Housing Coordinator	Kris Gray	ext. 2105
Employment
Faculty	Vice President and Academic Dean	Adrienne Israel	ext. 2205
Staff	Director of Human Resources and Payroll	Fred Devine	ext. 2134
Student	Student Employment Services		ext. 2187
Work Study Agreements/Time Sheets	Assistant Director of Payroll	Pat Anderson	ext. 2136
Work Study Placements	Assistant Director of Financial Aid	Vanessa Reese	ext. 2385
Exception to Academic Policy	Assistant Dean for Academic Administration and Interim Assistant Academic Dean for Student Academic Affairs	Erin Brownlee Dell	ext. 2196
Family Weekend	Associate Director of Annual Giving, Parent Relations	Ellie Puckett	ext. 2332
Financial Aid Issues	Director of Financial Aid	Dianne Harrison	ext. 2165
First Year Experience
Academic Probation	Coordinator of the First Year Experience	Clay Harshaw	ext. 2127
Advising	Coordinator of the First Year Experience	Clay Harshaw	ext. 2127
Arrival Days	Associate Dean for Campus Life	Jennifer Agor	ext. 2465
Changing Advisers	Coordinator of the First Year Experience	Clay Harshaw	ext. 2127
CHAOS Leader Application	Associate Dean for Campus Life/Director of New Student Programs	Jennifer Agor	ext. 2465
CHAOS: New Student Orientation (traditional and transfer)	Associate Dean for Campus Life/Director of New Student Programs	Jennifer Agor	ext. 2465
Course Schedule and Registration	Coordinator of the First Year Experience	Clay Harshaw	ext. 2127
Declaring a Major	Academic Adviser
Dropping and Adding Courses	Academic Adviser
Final Grades	Coordinator of the First Year Experience	Clay Harshaw	ext. 2127
Learning Strategies Course	Director of the Learning Commons	Melissa Daniel Frink	ext. 2200
Withdrawing or Taking a Leave of Absence	Associate Dean for Campus Life	Bill Woodward	ext. 2353
Flowers or Candy Delivered to a Student	Founders Info Desk		ext. 2301
Food and Dining Service Questions or Needs	General Manager	Greg Retz	ext. 2895
Foreign Language Waivers	Disability Services Coordinator	Kim Garner	ext. 2451
Fundraising	Vice President for Advancement & Executive Director of Development	Mike Poston	ext. 2178
Genealogy Records	Friends Historical Collection Librarian/College Archivist	Gwen Erickson	ext. 2264
Gifts in Kind	Director of Advancement Services	June Chambliss	ext. 2322
Grade Appeals	Instructor
Grant Applications	Director of Advancement Services	June Chambliss	ext. 2322
Guilford College Magazine	Associate Director of Communications and Marketing	Sara Butner	ext. 2335
Harassment Report (student)	Vice President for Student Affairs and Dean of Students	Aaron Fetrow	ext. 2133
Homecoming/Reunions	Associate Director of Alumni Relations & Alumni Engagement	Karrie Manson	ext. 2148
Hosting a Table in Founders Hall Lobby	Director of Student Leadership and Engagement	Erin K. Fox	ext. 2388
Hotels Near College	Founders Info Desk		ext. 2301
Immunization Record	Director of Student Health	Helen Rice	ext. 2194
Inclement Weather Emergencies-College Closing			ext. 2567
Information Technology Questions	IT&S Help Desk		ext. 2525
Insurance
College	Associate Controller	Eric Krpejs	2240
Student	Director of Student Accounts	Paulette Esdaille	ext. 2463
International Student Issues	Latino Community Program Coordinator/International Student Adviser	Jorge Zeballos	ext. 2128
Internships	Internship Coordinator/Vocational Counselor	Cheryl Bridges	ext. 2314
Intramural Sports	Intramural Coordinators	Nick Pendergraft, Larry Cummings Jr.	ext. 2516
Judicial Hold on Student Account	Director of Student Judicial Affairs	Sandy Bowles	ext. 2297
Key or Lock Change
Administrative and Academic Buildings	Temporary Administrative Assistant for Public Safety	Kristie Parmenter	ext. 2908
Residence Halls	Housing Coordinator	Kris Gray	ext. 2105
Magazine Class Note	Coordinator of Alumni Events/Class Notes Editor	Jo Anne Jennings	ext. 2111
Maintenance Problem or Malfunction	Vice President for Administration	Jonathan Varnell	ext. 2903
Meal Plan Exemption Request	Campus Life Office Manager	Tracy Furjanic	ext. 2186
Media Relations/News Services	Associate Director of Communications and Marketing	Sara Butner	ext. 2335
Medical Withdrawal from the College	Vice President for Student Affairs and Dean of Students	Aaron Fetrow	ext. 2133
Multicultural Issues	Director of Multicultural Education and Multicultural Leadership Scholars Co-Coordinator	Holly Wilson	ext. 2878
Music Events	Assistant Professor of Music/Choir Director	Wendy Looker	ext. 2423
Non-credit Programs	Assistant Director Professional Development and Training Center	Suzanne Suddarth	ext. 2169
Notary Public	Assistant to the Director of the Center for Principled Problem Solving and Faculty Secretary	Virginia Ferguson	ext. 2268
Off-campus/Single Room Applications	Housing Coordinator	Kris Gray	ext. 2105
Parking Issues	Temporary Administrative Assistant for Public Safety	Kristie Parmenter	ext. 2908
Physical Education Center	P.E. Center Facilities Manager	Mike Merkel	ext. 2850
Planned Giving/Tax Implications	Planned Giving Associate/Assistant Director of Development	Helen Allen	ext. 2166
Policy Change by Students	President of Community Senate	Nancy Klosteriditishous	ext. 2310
President
Off-campus Public Speaking engagement	Associate Vice President of Communications and Marketing	Ty Buckner	ext. 2248
Public Speaking on Campus	Executive Assistant to the President	Joyce Eaton	ext. 2146
Professional Development and Training Center	Assistant Director Professional Development and Training Center	Suzanne Suddarth	ext. 2169
Professor Complaint	Department Chair
Publications and Graphic Standards	Associate Director of Communications and Marketing	Michael Crouch	ext. 2168
Purchasing/Supplies	Director of Purchasing	Tracy Hall	ext. 2349
Quaker Club	Associate Director of Alumni Relations/Quaker Club	Brooks Haworth	ext. 2170
Quaker Programming	Director of Friends Center/Campus Ministry Coordinator	Max Carter	ext. 2445
Recycling	Environmental Sustainability Coordinator	Jim Dees	ext. 2923
Quantitative Literacy Testing	Professor of Economics/Director of Honors Program	Bob Williams	ext. 2218
Resident Adviser Application	Director of Resident Life	Susanna Young	ext. 2370
Re-admission after Suspension/Dismissal
Traditional	Senior Associate Director of Admission	Tania Johnson Rachkoskie	ext. 2220
CCE	Associate Director of Continuing Education	Martee Holt	ext. 2198
Early College			ext. 2860
Reserving Space
"Special Need" Space in Hege Library	Director of Library	Leah McGinnis Dunn	ext. 2046
Campus Event	Director of Conferences and Events	Nancy Semones Knox	ext. 2155
Classroom	Registrar	Norma Middleton	ext. 2151
Conference Room in President's Office	Executive Assistant to the President	Joyce Eaton	ext. 2146
Hege Library	Circulation Manager	Susan McClanahan	ext. 2251
Library Gallery for College Events	Director and Curator of Art Gallery	Terry Hammond	ext. 2438
Milner Guest House	Director of Conferences and Events	Nancy Semones Knox	ext. 2155
Public Event on Campus	Director of Conferences and Events	Nancy Semones Knox	ext. 2155
Ragsdale House for Campus Event	Executive Assistant to the President	Joyce Eaton	ext. 2146
Residence Hall Lounges	Director of Residence Life	Susanna Young	ext. 2370
Residence Hall Complaints or Roommate Issues	Director of Residence Life	Susanna Young	ext. 2370
Residence Hall Maintenance Concerns	Resident Adviser
Sexual Assault Reporting	Director of Student Judicial Affairs	Sandy Bowles	ext. 2297
Strategic Long Range Plan	Assistant to the President for Planning and Management	Jeff Favolise	ext. 2845
Student Accounts Third Party Billing Information	Director of Student Accounts	Paulette Esdaille	ext. 2463
Student Emergency
After Business Hours	Public Safety		ext. 2909
During Business Hours	Campus Life	Campus Life	ext. 2186
Student Enrollment Verification	Registrar's Office		ext. 2121 2174 2102
Student Financial Statement	Director of Student Accounts	Paulette Esdaille	ext. 2463
Student Government
CCE SGA	President of CCE SGA	Jessica Butler	ext. 2307
Community Senate	President of Community Senate	Nancy Klosteriditishous	ext. 2310
Student Housing	Housing Coordinator	Kris Gray	ext. 2105
Student Media
The Guilfordian	Editor in Chief		ext. 2306
The Greenleaf Review	Editors	Meredith Luby
Quaker (Yearbook)	Editor in Chief	Sarah Bentley, Rebekah Burlason
WQFS-FM	General Manager	Shaina Machlus	ext. 2352
Student Organizations	Director of Student Leadership and Engagement	Erin K. Fox	ext. 2388
Study Abroad	Director of Study Abroad	Jim Hood	ext. 2462
Summer School Issues	Dean for Continuing Education/Director of Summer School	Rita Serotkin	ext. 2211
Sustainability	Environmental Sustainability Coordinator	Jim Dees	ext. 2923
Telephone Questions or Service Problems	IT&S Help Desk		ext. 2525
Theatre Events	Founders Info Desk		ext. 2301
Theft Reporting	On Duty Public Safety Officer		ext. 2909
Transcripts	Registrar's Office		ext. 2121 2174 2102
Transfer Credit Questions
Traditional	Registrar	Norma Middleton	ext. 2151
CCE	Assistant Director of Continuing Education	Carrie Moran	ext. 2431
Transfer Student Issues
First Years	Coordinator of the First Year Experience	Clay Harshaw	ext. 2127
Other	Assistant Dean for Academic Administration and Interim Assistant Academic Dean for Student Academic Affairs	Erin Brownlee Dell	ext. 196
Tutoring, Writing Help, Study Skills	Director of the Learning Commons	Melissa Daniel Frink	ext. 2200
Verification of Employment	Director of Human Resources and Payroll	Fred Devine	ext. 2134
Veterans Information	Registrar's Office		ext. 2121 2174 2102
Web site, College
Content	Assistant Director of Communications and Marketing	Aimee White	ext. 2266
Technical Maintenance	Webmaster	Scott Fulton	ext. 2426
Withdrawing or Taking a Leave from College
CCE	Student Success and Persistence Coordinator	Joylynn Rasmussen	ext. 2429
Early College	Early College Principal	Bobby Ann Hayes	ext. 2859
Traditional	Associate Dean for Campus Life	Bill Woodward	ext. 2353

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Where to Go? Whom to Call?