Where to Go? Whom to Call?

In a complex organization like Guilford College, people are regularly seeking guidance. Students, employees, alumni and other friends of the college need assistance with a variety of directional questions. Remember the theme song for the 1980s hit movie Ghostbusters? "Who ya gonna call?" Well, here's a listing of subjects for which people often have questions, assembled with campus-wide input. Positions and contacts responsible for the subjects are offered.

A college organizational chart is available for reference.

Would you like to suggest additional entries that would be helpful to the broad range of college constituents? If so, e-mail Ty Buckner at rbuckner@guilford.edu.

To search for a keyword or phrase, press 'Ctrl F'

Subject	Position	Contact	Phone
Academic Adviser	Registrar		ext. 2121
Address of Former Employee	Director of Human Resources	Fred Devine	ext. 2134
Admission
CCE	Dean for Continuing Education	Rita Serotkin	ext. 2211
Traditional	Vice President for Enrollment and Campus Life	Randy Doss	ext. 2124
Adult Degree Programs	Dean for Continuing Education	Rita Serotkin	ext. 2211
Alternative Learning/Learning Differences	Alternative Learning Specialist	Kim Garner	ext. 2451
Alumni Association Membership/Benefits	Director of Alumni Relations	Jerry Harrelson	ext. 2333
Alumni Information Update	Assistant to the Director of Alumni Relations	Caroline Steed	ext. 2123
Alumni Travel Programs	Assistant Director of Alumni Relations	Brooks Haworth	ext. 2170
Archives	Archivist, Friends Historical Collection	Gwen Erickson	ext. 2264
Art Collection	Director and Curator of Art Gallery	Terry Hammond	ext. 2438
Athletics Information and Media Relations	Sports Information Director	Dave Walters	ext. 2107
Athletics Injuries	Athletic Training Program Director	Mary Broos	ext. 2417
Athletics Operations	Director of Athletics	Tom Palombo (interim)	ext. 2290
Beacon (Weekly E-mail Newsletter)	Correspondence Center Coordinator	Virginia Ferguson	ext. 2268
Board of Trustees Roster	Executive Assistant to the President	Joyce Eaton	ext. 2146
Bryan Series and Other Speaker Events	Senior Director of Communications and Marketing	Ty Buckner	ext. 2248
Campus Ministry	Coordinator of Campus Ministry	Max Carter	ext. 2445
Campus Visit by Prospective Student and Family	Coordinator of Visitor Services	Margie Shields	ext. 2100
Career Development	Assistant Dean for Career and Community Learning	Irene Harrington	ext. 2313
Change of Name or Address
Student	Registrar		ext. 2121
Parent	Advancement Data Entry Specialist	Karen Martin	ext. 2849
Class Rings/Apparel	Bookstore Manager		ext. 2156
Clubs and Student Organizations	Director of Student Leadership and Engagement	Erica Cosentino	ext. 2388
College Committees, Student Participation in
CCE	President of CCE SGA	Cephas Williams	ext. 2307
Traditional	President of Community Senate	Vital Akimana	ext. 2310
College Data	Director of Institutional Research and Assessment	Thomas Coaxum	ext. 2499
College Holidays and Breaks	Registrar	Norma Middleton	ext. 2151
College Seal and Other Marks	Associate Director of Communications and Marketing	Michael Crouch	ext. 2168
College's Response to Local or National Event	Senior Director of Communications and Marketing	Ty Buckner	ext. 2248
Commencement (May) and Receptions (July/December)	Dean for Campus Life	Aaron Fetrow	ext. 2186
Community Volunteers	Director of Community Learning	James Shields	ext. 2447
Student Health	Director of Student Health	Helen Rice	ext. 2143
Course Complaint	Department Chair
Course Schedule and Registration (after First Year)	Academic Adviser
Declaring a Major (after First Year)	Academic Adviser
Delivery of Package to a Student	Manager of Campus Mail Services	Lynn Van Horn	ext. 2122
Diploma, Replacement	Registrar		ext. 2151
Directory Information for Student, Staff, Faculty, Department	Operator, Campus		ext. 0 or 2000
Disability Disclosure and Accommodations	Disability Services Coordinator	Rita Sullivant	ext. 2837
Distribution of Publication to College Community by Off-campus Organization	Manager of Campus Mail Services	Lynn Van Horn	ext. 2122
Dropping and Adding Courses (after First Year)	Academic Adviser
Early College at Guilford	Principal	Charles Blanchard	ext. 2859
Early College at Guilford (2)	Early College Liaison	Kathy Adams	ext. 2010
Early/Late Stay in Residence Hall	Housing Coordinator	Kris Gray	ext. 2105
Employment
Faculty	Vice President and Academic Dean	Adrienne Israel	ext. 2205
Staff	Director of Human Resources	Fred Devine	ext. 2134
Student	Student Employment Services		ext. 2187
Work Study Contracts/Time Sheets	Human Resources Generalist	Pat Anderson	ext. 2138
Work Study Placements	Assistant Director of Financial Aid	Vanessa Reese	ext. 2385
Exception to Academic Policy	Registrar		ext. 2121
Family Weekend	Associate Dean for Campus Life	Bill Woodward	ext. 2353
Financial Aid Issues	Director of Financial Aid	Dianne Harrison	ext. 2165
First Year Advisory Board	Associate Dean for Campus Life	Bill Woodward	ext. 2353
First Year Program
Academic Probation	Director of First Year Program (interim)	Clay Harshaw	ext. 2127
Advising	Director of First Year Program (interim)	Clay Harshaw	ext. 2127
Arrival Days	Director of First Year Program (interim)	Clay Harshaw	ext. 2127
Avanti	Director of New Student Programs	Jennifer Agor	ext. 2465
Changing Advisers	Director of First Year Program (interim)	Clay Harshaw	ext. 2127
CHAOS Leader Application	Director of New Student Programs	Jennifer Agor	ext. 2465
CHAOS: New Student Orientation (traditional and transfer)	Director of New Student Programs	Jennifer Agor	ext. 2465
Course Schedule and Registration	Director of First Year Program (interim)	Clay Harshaw	ext. 2127
Declaring a Major	Academic Adviser
Dropping and Adding Courses	Academic Adviser
Final Grades	Director of First Year Program (interim)	Clay Harshaw	ext. 2127
Learning Strategies Course	Director of the Learning Commons	Melissa Daniel	ext. 2200
Withdrawing or Taking a Leave of Absence	Associate Dean for Campus Life	Bill Woodward	ext. 2353
Flowers or Candy Delivered to a Student	Founders Info Desk		ext. 2301
Food and Dining Service Questions or Needs	Dining Service Manager	Mike Watts	ext. 2895
Foreign Language Waivers	Alternative Learning Specialist	Kim Garner	ext. 2451
Fundraising	Vice President for Advancement	Mike Poston	ext. 2178
Genealogy Records	Archivist, Friends Historical Collection	Gwen Erickson	ext. 2264
Gifts in Kind	Director of Advancement Services	June Chambliss	ext. 2322
Grade Appeals	Instructor
Grant Applications	Director of Corporate/Foundation Giving and Government Grants	Ashley Davis	ext. 2325
Guilford College Magazine	Associate Director of Communications and Marketing	Sara Butner	ext. 2335
Harassment Report (student)	Dean for Campus Life	Aaron Fetrow	ext. 2186
Homecoming/Reunions	Director of Alumni Relations	Jerry Harrelson	ext. 2333
Hosting a Table in Founders Hall Lobby	Director of Student Leadership and Engagement	Erica Cosentino	ext. 2388
Hotels Near College	Founders Info Desk		ext. 2301
Immunization Record	Director of Student Health	Helen Rice	ext. 2194
Inclement Weather Emergencies-College Closing			ext. 2567
Information Technology Questions	IT&S Help Desk		ext. 2525
Insurance
College	Senior Accountant	Curt Bradbrook	ext. 2140
Student	Director of Student Accounts	Paulette Esdaille	ext. 2463
International Student Issues	International Student Adviser	Jorge Zeballos	ext. 2128
Internships	Coordinator of Internships	Cheryl Bridges	ext. 2314
Intramural Sports	Intramural Coordinators	Murphie Chappell, Deonta McChester	ext. 2608
Judicial Hold on Student Account	Associate Dean for Campus Life	Alyson Kienle	ext. 2149
Key or Lock Change
Administrative and Academic Buildings	Administrative Manager for Public Safety	Charlene Cummings	ext. 2119
Residence Halls	Housing Coordinator	Kris Gray	ext. 2105
Magazine Class Note	Coordinator of Alumni Gatherings	Jo Anne Jennings	ext. 2111
Maintenance Problem or Malfunction	Director of Facilities and Campus Services	Jonathan Varnell	ext. 2903
Meal Plan Exemption Request	Campus Life Office Manager	Tina Garrett	ext. 2186
Media Relations/News Services	Associate Director of Communications and Marketing	Sara Butner	ext. 2335
Medical Withdrawal from the College	Dean for Campus Life	Aaron Fetrow	ext. 2186
Message for a Faculty Member	Correspondence Center Coordinator	Virginia Ferguson	ext. 2274
Multicultural Issues	Director of Multicultural Education	Sekinah Hamlin	ext. 2433
Music Events	Director of Choral Activities	Wendy Looker	ext. 2423
Non-credit Programs	Program Manager, Professional Development and Training Center	Suzanne Suddarth	ext. 2169
Notary Public	Correspondence Center Coordinator	Virginia Ferguson	ext. 2268
Off-campus Petition	Housing Coordinator	Kris Gray	ext. 2105
Parking Issues	Administrative Manager for Public Safety	Charlene Cummings	ext. 2119
Physical Education Center	P.E. Center Director	Mike Merkel	ext. 2850
Planned Giving/Tax Implications	Director of Planned Giving	Lee Taylor	ext. 2300
Policy Change by Students	President of Community Senate	Vital Akimana	ext. 2310
President
Off-campus Public Speaking engagement	Senior Director of College Communications and Marketing	Ty Buckner	ext. 2248
Public Speaking on Campus	Executive Assistant to the President	Joyce Eaton	ext. 2146
Professional Development and Training Center	Program Manager, Professional Development and Training Center	Suzanne Suddarth	ext. 2169
Professor Complaint	Department Chair
Publications and Graphic Standards	Associate Director of Communications and Marketing	Michael Crouch	ext. 2168
Purchasing/Supplies	Director of Purchasing	Tracy Hall	ext. 2349
Quaker Club	Director of Guilford Annual Funds	Emily Thompson	ext. 2855
Quaker Programming	Director of Friends Center	Max Carter	ext. 2445
Recycling	Environmental Sustainability Coordinator	Jim Dees	ext. 2923
Quantitative Literacy Testing	Professor of Economics/Director of Honors Program	Bob Williams	ext. 2218
Resident Adviser Application	Area Coordinator and Residence Life Program Manager	Sandy Bowles	ext. 2297
Re-admission after Suspension/Dismissal
Traditional	Associate Director of Admission	Tania Johnson Rachkoskie	ext. 2220
CCE	Associate Director of Continuing Education	Martee Holt	ext. 2198
Early College			ext. 2860
Reserving Space
"Special Need" Space in Hege Library	Director of Library	Mary Ellen Chijioke	ext. 2129
Campus Event	Assistant Director of Conferences and Events	Blair Bryant	ext. 2401
Classroom	Registrar	Norma Middleton	ext. 2151
Conference Room in President's Office	Executive Assistant to the President	Joyce Eaton	ext. 2146
Hege Library	Access Services Assistant	Byron Lewis	ext. 2439
Library Gallery for College Events	Director and Curator of Art Gallery	Terry Hammond	ext. 2438
Milner Guest House	Program Coordinator for Telecommunications	Pam Larkins	ext. 2139
Public Event on Campus	Director of Conferences and Events	Nancy Semones Knox	ext. 2155
Ragsdale House for Campus Event	Executive Assistant to the President	Joyce Eaton	ext. 2146
Residence Hall Lounges	Residence Life Administrative Assistant	Tanisha Sutton	ext. 2101
Residence Hall Complaints or Roommate Issues	Housing Coordinator	Kris Gray	ext. 2105
Residence Hall Maintenance Concerns	Resident Adviser
Sexual Assault Reporting	Area Coordinator and Sexual Assault Survivor Advocate	Sandy Bowles	ext. 2297
Strategic Long Range Plan	Assistant to the President for Planning and Management	Jeff Favolise	ext. 2845
Student Accounts	Director of Student Accounts	Paulette Esdaille	ext. 2463
Student Emergency
After Business Hours	Public Safety		ext. 2909
During Business Hours	Campus Life	Campus Life	ext. 2186
Student Enrollment Verification	Registrar	Norma Middleton	ext. 2151
Student Financial Statement	Director of Student Accounts	Paulette Esdaille	ext. 2463
Student Government
CCE SGA	President of CCE SGA	Cephas Williams	ext. 2307
Community Senate	President of Community Senate	Vital Akimana	ext. 2310
Student Housing	Housing Coordinator	Kris Gray	ext. 2105
Student Media
The Guilfordian	Editor in Chief	Josh Cohen	ext. 2306
The Greenleaf Review	Editors	Anna Clark, Anastasia Smith
Quaker (Yearbook)	Editor in Chief	Morgan Howard
WQFS-FM	General Manager	Beth Bass	ext. 2352
Student Organizations	Director of Student Involvement and Leadership	Erica Cosentino	ext. 2388
Study Abroad	Director of Study Abroad	Jim Hood	ext. 2462
Summer School Issues	Dean for Continuing Education/Director of Summer School	Rita Serotkin	ext. 2211
Sustainability	Environmental Sustainability Coordinator	Kim Yarbray	ext. 2923
Telephone Questions or Service Problems	IT&S Help Desk		ext. 2525
Swimming Pool	P.E. Center Manager	Mike Merkel	ext. 2850
Theatre Events	Founders Info Desk		ext. 2301
Theft Reporting	Security Coordinator	Keifer Bradshaw	ext. 2913
Tickets to Campus Events	Assistant Director of Conferences and Events	Blair Bryant	ext. 2401
Transcripts	Registrar		ext. 2121
Transfer Credit Questions
Traditional	Registrar		ext. 2121
CCE	Associate Director of Continuing Education	Karen McCormack	ext. 2288
Transfer Student Issues
First Years	Director of First Year Program (interim)	Clay Harshaw	ext. 2127
Other	Associate Academic Dean	Steve Shapiro	ext. 2196
Tutoring, Writing Help, Study Skills	Director of the Learning Commons	Melissa Daniel	ext. 2200
Verification of Employment	Director of Human Resources	Fred Devine	ext. 2134
Veterans Information	VA Certifying Official	Ashley Amos	ext. 2102
Web site, College
Content	Assistant Director of Communications and Marketing	Aimee White	ext. 2266
Technical Maintenance	Webmaster	Scott Fulton	ext. 2426
Withdrawing or Taking a Leave from College
CCE	Retention Coordinator	Joylynn Rasmussen	ext. 2429
Early College	Early College Principal	Charles Blanchard	ext. 2859
Traditional	Associate Dean for Campus Life	Bill Woodward	ext. 2353

Related Links

Where to Go? Whom to Call?