Frequently Asked Questions
What is the Quaker Card?
The Quaker Card is the Guilford College ID Card. Cardholders may choose to use the following services:
- Campus ID Card
- Library Access
- Door Access
- Meal Plan/Grill Cash (if residential student)
Funds can be added to the card purses to provide these additional services :
- Financial Aid Voucher - financial aid funds used to purchase required course materials from the bookstore only
- Bookstore - campus bookstore use only
- Campus Dollars - used in the Cafeteria, the Grill 155, and the campus bookstore
- Community Dollars - used at selected off-campus merchants as well as on-campus locations listed
How do I deposit funds into the Quaker Card Purse?
You can add funds by cash, check, money order or credit card. Please see our page on adding money to the Quaker Card purses.
What do I do if my card is damaged, lost or stolen?
You need to report it to Public Safety or the Quaker Card Office immediately. They will then be able to deactivate your card and you will be able to replace it for $25. If your card is damaged, the replacement fee is $15. The fee will be charged to the cardholder's campus account.
Where do I get a Quaker Card?
You receive one when you arrive at Guilford for your college career. You may obtain a new one by visiting the Quaker Card office during regular business hours.
Will I be able to use my existing Guilford College ID card?
Yes, if your current Student ID has the blue background and is on file in the Quaker Card Office. Otherwise, you must obtain a new Student ID to use its current features. The Quaker Card Purse is an additional feature added onto your Student ID card.
Where can the Quaker Card be used?
The Quaker Card can be used in the Library, Cafeteria, Bookstore, Grill 155, to access Residence Halls, and at selected off-campus merchants.
Can I use the Quaker Card for doing Laundry?
At the current time no.
Why can't I use Grill Cash off-campus?
Grill Cash is a program administered from Guilford Dining Services and is a part of your meal plan. Grill Cash can still be used at Grill 155. The Quaker Card Purse is an additional fund we have created to allow students to use their ID card for purchases unrelated to Guilford Dining Services.
Are there any restrictions on usage?
Yes. You can only purchase goods and services for the amount which has been loaded onto the card. It can only be used at merchants with which we have reached an agreement to accept the Quaker Card as payment. You are also restricted by which purse the funds are located in.
What are the purses for the Quaker Card?
The Quaker Card has the following purses available for the use of campus community members:
- Grill Cash: May only be used at Grill 155 and is provided as a part of select meal plans. Grill Cash may not be used in any other location.
- Bookstore: May only be used at the Guilford College Bookstore.
- Campus Dollars: May be used at the Guilford College Bookstore, the Cafeteria and Grill 155.
- Community Dollars: May be used at select off-campus merchants in addition to any location where Campus Dollars are accepted.
- Financial Aid Voucher: May only be used to purchase required course materials from the Guilford College Bookstore.
Can I withdraw cash from my Quaker Card account(s)?
No. The Quaker Card can only be an ATM card if you have a checking account with Wachovia Bank.
Guilford College witll not give out cash reimbursements. Funds can only be credited to the student's account.
Are balances carried forward on Quaker Card account(s)?
Grill Cash: expires at the end of each semester. However, the 20 meal plan block expires completely on June 30.
Financial Aid Voucher: these funds will expire on the last day to add a regular/intensive/saturday class without a fee.
Campus and Community Dollars: these balances carry over unless the student withdraws from the college. If the student withdraws from the college, balances over $25.00 will be refunded to the student. Upon graduation, balances over $10.00 will be refunded to the student. Any requests for refunds must be made in writing to the Quaker Card Office. Forms for the Quaker Card account refunds are available in the office.
How are store returns handled?
These are handled by the merchant return credit policy. Merchants are not allowed to return funds to Quaker Card account(s).
Is there a fee to use the Quaker Card?
No, there is no fee to use your initial Quaker Card for all its new uses. Please see FAQ information on lost, stolen, and damaged cards for fee structure.
Do you have to have a Wachovia checking account?
No, the ATM card feature is optional. Students are free to have checking accounts at other banks. However, they will need a separate ATM card for those checking accounts.
Is the Quaker Card a credit card?
No, the Quaker Card Purse is a stored value debit account kept with Guilford College. Students will be unable to make purchases for more than the amount of money in the account at the time of purchase.
How do I check the balance of my Quaker Card Purse?
You can stop by the Quaker Card Office or call 316-2515 during regular business hours, or by emailing quakercard@guilford.edu
What if my question is not answered on here?
Please feel free to visit the Quaker Card Office behind the Information Desk in Founders Hall or call us at
(336) 316-2515 during regular business hours.