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Returns
- Return authorization must be granted by supplier prior to any product return.
- Inspect all products shipped for damages and accuracy of order.
- Notify Purchasing Department within 5 days of any problems with product receipt.
- Purchasing Department will coordinate pick up and return of product if authorization is granted from supplier.
- Suppliers do not have to allow returns for errors made by Guilford College.
- Suppliers do not always take responsibility for breakage in shipping and may refuse to replace an item at no charge. A claim must be submitted to the carrier. Carriers do not always reimburse full value of the shipment.
