New Students
Welcome to Guilford!
A good first step and introduction to our department can be found in our training. For new traditional or transfer students, IT&S training is a part of the CHAOS orientation. IT&S staff members will cover everything you need to know plus some during your training time. You will also have access to review training materials covered in an on-line course tool. For new CCE students training is conducted the Saturday before classes begin. If you miss training and still need to setup your account, all you have to do is visit us at Bauman 101 and take about 20 minutes and we’ll get you all set up.
The second step in taking full advantage of what we offer is having a computer! If you already have one, great. We have a list of computer specifications, which detail the level of support we offer for both hardware and software. If you don’t already have one, and are looking into purchasing one, take a look at the specifications. If you order from our partners Dell or Apple using the links on our Computer Specifications page, they offer a discount. (It is important to note that Guilford College does not assume any responsiblity for computers purchased through these special offers or discounts.) IT&S does not offer in-house repair of student computers. We recommend that students have their setup disks, and warranty or extended service agreement information with them at school.
The third step in taking advantage of the college network is getting connected to it! For on-campus students, help sheets to connect your computer to the network from your dorm room can be found in the links to the right. The Help Desk also provides in room residential network assistance as requested. For off-campus students, you will use VPN (for access to library databases) or Citrix (to access your sharespace and any on-campus software).
Please be sure to click on the links to the left and get to know who we are and what we offer. If you have any questions, feel free to contact the Help Desk whose hours and phone number are just to your left. You can email us at its@guilford.edu.