Information Technology

1.300 INFORMATION TECHNOLOGY AND SERVICES

1.310 Computers

Guilford College Information Technology & Services provides support to the college community for a fully networked campus with connectivity to academic and administrative buildings and residence halls. IT&S provides support for college owned hardware and supported software. IT&S consists of three separate areas (Information Services, Networks and Servers, and User Services) with an administrative group that oversees these.

Accounts & Network Space: Faculty are given a username and a system password. Faculty are allocated 300 mb of storage. All employees and students are responsible for reviewing the college Network Acceptable Use Policy (NAUP). Any questions regarding the NAUP should be directed to the IT&S Help Desk. You can view the NAUP online here: http://www.guilford.edu/naup

FOB: Each employee will receive a FOB (electronic button) for copying. All printers are network printers/copiers. There are no locally attached printers. Printing and copying from networked printers and copiers will be tracked for all employees, and each department will receive charge backs for those services.

Requests for Discipline Specific Software

Additional software may not be installed on any college owned computer without prior approval from the department of IT&S. The college must license all software used for a discipline specific classroom; it should be network compatible, and will be supported by the faculty member. If you have software you would like to use for your class, requests should begin at the Help Desk one semester prior to its intended use and the following information provided:

  • Software to be reviewed. Prior to new software being purchased or installed on college owned machines please coordinate with IT&S.
  • Date you will begin using software in class.
  • Number of students this software will serve.

See "Software Copyright" (4.140) for the policy regarding software copyright.

1.320  Media Services

Media Services

Equipment setups for media presentation are handled through the Help Desk with the exception of College owned tapes, film and CD media. That media can be checked out at the circulation desk in the Library. Requests for equipment setups and check-outs are made through the Help Desk and can not be guaranteed unless there is at least 24 hours notice. IT&S will make their best effort to accommodate late requests, but cannot guarantee service. Media should not be moved from locations, without contacting the Help Desk. Before you call or come by make sure that you have the following information at hand:

  • Your name and office phone number.
  • Department, building and room number where the media items are needed.
  • The beginning and ending time of your class or event. IT&S will retrieve the equipment.
  • If this is going to be a recurring request for the duration of the semester, you will need to advise the Help Desk at the time of the initial request.
  • Make sure that the media request is read back to you to reaffirm the date, time, place and type of equipment needed.